Privacy Policy
Effective date: March 20, 2025
JC13 Solutions LLC understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy explains how we collect, use, disclose, and safeguard information gathered through our website and when you opt in to our text messaging services.
By using this website, you consent to the terms described in the most recent version of this Privacy Policy. “We” and “our” mean JC13 Solutions LLC and its affiliates. “You,” “your,” “visitor,” and “user” mean the individual accessing this site.
Personal and non-personal information
This policy describes how we treat personal and non-personal information.
What is non-personal information, and how is it collected and used?
Non-personal information is information that does not identify you as an individual. If you visit this website to read information about our services, we may collect non-personal information from your web browser. We may use and share anonymous or aggregated information to understand website usage and improve our services.
What is personal information, and how is it collected?
Personal information identifies you as an individual, such as your name, mailing address, email address, telephone number, or fax number. We may collect personal information when you submit an application or other form, conduct a transaction with us or our service providers, request information, purchase products or services, or participate in an activity. Information collected in connection with a transaction may include payment information when applicable.
Cookies and related technologies
We may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file placed on your device by a web server. Cookies cannot run programs or deliver viruses. Cookies can help the website recognize a returning browser and recall information or preferences you previously provided.
For example, if you register with us, cookies may help JC13 Solutions LLC recall your information on subsequent visits and simplify the use of features you customized.
A web beacon is a small graphic image that allows the party that set it to monitor and collect information about a web page, web-based document, or email message. This may include browser type, IP address, and the time the beacon was viewed. Web beacons may be very small or invisible. We may use them to count visitors, understand website navigation, and measure whether email messages were opened, acted upon, or forwarded.
Third-party vendors may use cookies on our website. We may engage service providers to analyze usage and statistical information, improve the visitor experience, manage site content, and understand visitor behavior. Information shared externally for these analytical purposes is shared on an anonymous, aggregated basis.
We may engage a service provider to send email to registered users and measure the effectiveness of those communications. Information collected on our behalf is used solely by or on behalf of JC13 Solutions LLC and is shared externally only on an anonymous, aggregated basis, except for service-provider access described in this policy.
We may allow third parties to place advertisements on our website. Those advertisements may contain cookies or web beacons served by the advertiser. We do not control third-party advertising cookies, and this policy does not govern information collected directly by third-party advertisers. Review their privacy policies before interacting with their advertisements or providing information to them.
We may use cookie data to show personalized or targeted advertising on third-party networks, such as Facebook or the Google Display Network. You can usually accept or decline cookies through your browser settings. Declining cookies may limit some interactive website features. The restrictions on mobile information and text-message consent below apply regardless of these general cookie and advertising provisions.
How does JC13 Solutions LLC use personal information?
We may use personal information to provide access to this website and our products or services; respond to requests; bill for purchases; provide ongoing service and support; communicate about programs, products, services, and content; request feedback; maintain records; analyze usage; and research, develop, and improve our services and content.
Information collected online may be combined with information you provide through other sources. We may remove personal identifiers and use appropriately de-identified or aggregated information for analytical purposes.
We may also use information to protect our rights or property, protect health, safety, or welfare, and comply with applicable law, regulations, court orders, or other legal process. Text-message communications are subject to the consent choices and restrictions below.
Does JC13 Solutions LLC share personal information with others?
We do not share personal information collected through this website with unrelated third parties without your permission, except as described in this policy. In the ordinary course of business, we may share information with companies we engage to perform services on our behalf. Those providers are not authorized to retain, disclose, or use the information for purposes other than providing the services requested.
We do not sell, exchange, or publish personal information, except in connection with a corporate sale, merger, dissolution, or acquisition, subject to the separate restrictions on mobile information and text-message consent below.
For certain transactions, third-party providers, such as payment processors, banks, or providers of credit, insurance, and escrow services, may collect information directly from you. We do not control their use of information. Review the privacy notices they provide before submitting information.
We may cooperate with law enforcement and disclose information when necessary to protect rights or property, protect health or safety, or comply with applicable law, regulations, court orders, or legal process.
We do not share your personal information with third parties for marketing purposes. We may share information with service providers that assist in delivering our text messaging services, subject to confidentiality obligations and the restrictions below.
Communications and text messaging
We may contact you by email, mail, or telephone about our programs, products, services, and content. If you contact us through an online form and request a response, we may respond by email. Email responses may include information you provided, and we cannot guarantee protection against unauthorized interception.
By providing your mobile number and selecting the applicable optional checkbox, you consent to receive the category of text messages you selected from JC13 Solutions LLC. Service-related messages may include appointment confirmations, reminders, account notifications, and other requested service updates. Marketing messages may include promotions and offers. Marketing and service-related consent are collected separately. Neither consent is required to submit an inquiry or purchase goods or services.
Message frequency varies. Message and data rates may apply. We may analyze messaging usage patterns to improve our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or delivery of messages, is permitted for those purposes. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their own purposes. These restrictions control over any broader sharing language elsewhere in this policy.
For details about the messaging program, review our Terms and Conditions.
Opting out and opting back in
You can opt out of receiving text messages at any time by replying STOP to any message from us. We will send a confirmation and cease further messages unless you opt in again. To opt back in, reply START or sign up again through the applicable opt-in process.
For help, reply HELP, call 605-854-5686, or email jennifer@jc13solution.com.
How is personal information secured?
We use reasonable technological and operational safeguards to protect personal information against loss, misuse, alteration, destruction, unauthorized access, and disclosure. Access is limited to authorized personnel and service providers who are required to treat the information as confidential. Despite these precautions, no security measures can guarantee that unauthorized persons will never obtain access.
Links to other websites
This website may link to other websites. JC13 Solutions LLC is not responsible for their privacy practices or content. Review their policies before providing information.
Public discussions
If this website provides public discussions or comment features, information you post there becomes public and may be collected and used by others. Do not post sensitive information. We are not responsible for third parties’ actions or policies relating to information you publicly disclose. JC13 Solutions LLC does not endorse or reject statements merely because they appear in a public discussion. You must comply with our applicable posting policies.
Accessing, correcting, or deleting personal information
You may request access to, correction of, updates to, or deletion of personal information you submitted through this website. You may also unsubscribe from mailing lists or registrations. Follow the instructions provided when you supplied the information or contact jennifer@jc13solution.com.
Children’s privacy
JC13 Solutions LLC does not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us at jennifer@jc13solution.com. Our text messaging service is intended for adults age 18 and older.
Changes to this policy
JC13 Solutions LLC reserves the right to modify this policy. Changes will be reflected on this page. If changes are material, a notice will also appear on the website homepage for a period of time.
Contact us
For questions about this Privacy Policy or our website practices, contact JC13 Solutions LLC at jennifer@jc13solution.com or 605-854-5686.